Support

Author: SeekGene

Time: 1 min

Words: 165 words

Updated: 2025-11-07

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Xunxiaoyin Smart Customer Service

In using the SeekSoulOnline platform, if you encounter problems, you can first use the 【Smart Consultation】 function to receive AI answer services. If you need further help, you can also transfer to a human customer service at any time. The following is the usage guide:

Smart Consultation

1. On the relevant problem page, click the 【Smart Consultation】 button to enter the Xunxiaoyin Smart Customer Service system.
2. You can also directly access: Xunxiaoyin Smart Customer Service
3. Enter your question, and the AI will provide an immediate answer.
4. If the AI reply cannot solve your problem, you can click 【Live Support】 to get human support.

Sample interfaces:

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Contact Information

• Working hours: Monday to Friday 9:00-18:00
• Business consultation phone: 133-6602-7536
• Email: support@seekgene.com

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If you need further assistance, welcome to contact us at any time!